Finding the right assisted living facility for yourself or a loved one is a significant decision that requires careful consideration. The quality of care, staff experience, facility amenities, and financial aspects will all play a crucial role in ensuring a safe and comfortable living environment. Asking the right questions during your search can help you make a more informed choice and avoid potential issues down the road.

At RTRLAW, we understand how overwhelming this process can be, which is why we’ve compiled a list of essential questions to ask when evaluating an assisted living facility.

1. What Are the Costs and Payment Options?

Understanding the financial aspects of an assisted living facility is essential to make certain it aligns with your budget and long-term care planning. Ask questions such as:

  • What is the monthly cost of living at the facility?
  • What services are included in the base cost, and what services require additional fees?
  • Are there move-in fees, deposits, or other upfront costs?
  • Does the facility accept Medicaid, VA benefits, or long-term care insurance?
  • How are rate increases handled, and how much notice is given before a price change?
  • Are there refunds or prorated payments if a resident moves out or passes away?

2. What Services and Amenities Are Offered?

Each facility provides different services and amenities, so it’s important to find out what is included:

  • What types of assistance with daily activities (bathing, dressing, medication management) are available?
  • Are transportation services provided for doctor’s appointments, shopping, or outings?
  • Are housekeeping and laundry included in the monthly fee?
  • What types of recreational and social activities are offered?
  • Are physical therapy and wellness programs available?
  • Are there any religious or spiritual services provided?

3. What Are the Living Accommodations Like?

Since this will be a long-term home, you’ll want to ensure the living conditions meet your expectations:

  • Are the rooms private or shared, and what are the differences in cost?
  • Can residents personalize their homes or bring their own furniture?
  • Is there a kitchenette, or are meals provided in a dining area?
  • Are pets allowed? If so, are there any restrictions or additional fees?
  • How often are maintenance and repairs performed?

4. What Is the Quality and Availability of Medical Care?

Health care services are a critical factor when selecting an assisted living facility. Consider inquiring about topics such as:

  • Is there medical staff on-site 24/7?
  • How does the facility handle medical emergencies?
  • What is the protocol for medication management and distribution?
  • Is there a physician or nurse practitioner on staff or on call?
  • What happens if a resident’s care needs to change over time?

5. How Well-Trained and Experienced Is the Staff?

The quality of care that residents receive is directly related to staff training and experience:

  • What are the staff-to-resident ratios during the day and night?
  • What type of training do caregivers and staff receive?
  • How long has the facility been in operation, and what is the staff turnover rate?
  • Is the staff certified in CPR, first aid, and dementia care?
  • How does the facility handle complaints or concerns from residents and families?

6. What Are the Facility’s Policies on Visitation and Social Interaction?

Socialization is vital for seniors, so it’s important to understand the facility’s policies for friends, family, and visitors:

  • What are the visitation hours, and are there any restrictions?
  • Are family members allowed to dine or stay overnight?
  • How does the facility encourage socialization and engagement among residents?
  • Is there a way for residents to safely communicate with family, such as video calls?

7. What Safety and Security Measures Are in Place?

Safety is a major concern, especially for seniors who may have mobility or cognitive issues. This includes questions like:

  • Is the facility secured with controlled access for non-residents?
  • Are there emergency call systems in every room?
  • How are residents monitored for falls or wandering (especially in memory care units)?
  • What fire and disaster preparedness protocols are in place?
  • Are background checks conducted on staff members?

8. What Are the Dining and Nutrition Options?

A well-balanced diet is essential for maintaining good health and quality of life. Be sure to make dietary inquiries such as:

  • How many meals and snacks are provided daily?
  • Are dietary restrictions or special meal plans accommodated?
  • Can residents eat in their rooms if they choose?
  • Are meals prepared by licensed dietitians or nutritionists?
  • Can residents provide input on menu options?

9. Can I Speak with Current Residents and Their Families?

Hearing from current residents and their families can provide valuable insights that include:

  • Can I take a tour and observe daily activities?
  • Are there any testimonials or references available?
  • Can I speak with current residents about their experiences?
  • How does the facility handle resident feedback and complaints?

10. What Are the Terms of the Contract?

Before committing to an assisted living facility, carefully review the contract. Be careful to look for issues such as:

  • What is included in the contract, and are there any hidden fees?
  • What are the move-out policies and refund conditions?
  • Can care levels be adjusted without moving rooms or facilities?
  • Is there a trial period or temporary stay option before committing long-term?
  • What happens if a resident’s financial situation changes?

Making the Right Choice for Your Loved One With RTRLAW’s Help

Choosing an assisted living facility is a major decision, and asking these questions can help ensure that your loved one receives the best possible care in a comfortable and supportive environment. Take the time to visit multiple facilities, compare their offerings, and carefully review all contracts before making a final choice.

If you need assistance understanding long-term care options, RTRLAW’s experienced attorneys can help guide you through the legal and financial aspects of assisted living, Medicaid planning, and elder law issues. Contact us today for a free consultation to protect your loved one’s rights and future.